Preparing Quality Employees for Today’s Workforce!

Employee Recruitment

• Advertising

  • Promotional Displays
  • Business Expo’s
  • Job Fairs
  • Electronic Bulletin Boards
  • Newspaper Ads
  • Flyers

• Professional Affiliations

  • Vocational Schools, Colleges, Universities
  • Michigan Works! One-Stop Service Centers
  • Community Based Organizations

Pre-Screening

• Resume Review
• Review of Technical Skills (Job Specific)
• Application Completion
• Availability, Flexibility, Reliability
• Initial Interview
• Transportation Assessment

Assessment

• TABE – Test for Adult Basic Education
• CASAS – Comprehensive Adult Student Assessment System
• APTICOM – Computerized Assessment
• DAT – Differential Aptitude Test
• SDS – Self Directed Search
• WORK KEYS – Job Profiling, Assessment, Training

Orientation

• Employment Consideration (Salaried)
• Company Information (Product, Organization, Locations, EEO)
• Hourly Applications
• Pre-Employment Drug Testing
• Policies and Procedures

The Resource Network offers a complete package of information to ease the transition of program participants from public assistance to independence and self-sufficiency. Parts of this package contain the following employability skills:

Applications

What is the correct way to complete an application? What information is most important? What impression will you make on the employer? What is the employer looking for?

Transferable Skills

Learn what skills you have and how to take those skills and apply them to new experiences and job opportunities.

Resumes

What are the different types of resumes used today? Find out the differences so you can present yourself positively to an employer. Tell the employer what you want them to know about you. What are your attributes?

Interviewing Techniques

Making a good first impression! How you present yourself will determine whether or not you get hired.

Skills Assessments

Determine your interests, skills, and abilities to help you find employment in an area that is right for you.

Occupational Classroom Training

If a participant is eligible, this training is offered to program participants seeking to improve their skills or to obtain a new skill in order to become employed.

Job Club Activities

Learn job search techniques through role playing, participating in mock interviews, making cold calls to employers, going on informational interviews, applying for a job in person or on the Internet. Learn about labor market trends, how to network, how to ace an interview, make cold calls to employers, and how to dress for success.

Group Discussions

Topics include teamwork, communication skills, being assertive, conflict resolution, stress management, wellness, goal setting, budgeting and finance, time management, and more.

Removing Obstacles

Your basic needs are important to your success in obtaining gainful employment. The Resource Network’s Case Managers will work with you in identifying resources and alternative ways to help you overcome these obstacles so that you may meet your needs and your goals.

Job Placement Assistance

The Resource Network has professional employment experts who will assist you in establishing and obtaining your employment goals. Our job developers are skilled at matching your skills, abilities, and interests to job opportunities available with area employers.

Follow-up and Support Services

The Resource Network staff will follow-up with program participants once employed to find out how things are going and to see if any support services are needed until the participants case is closed.

TRN is equipped and prepared to address the educational and training needs of many Special interest groups, such as older workers, individuals with disabilities, individual with language barriers, and other special populations, who are unemployed or under employed. It is important that we understand the barriers these groups face and help them address their individual needs. Through diverse educational training we become better equipped to serving and understanding the needs of all members of society.

TRN has tutoring assistance available for participants who are having difficulty in math and reading or generally just keeping up with work assignments. Mentors are available for guidance, counseling and to make referrals for additional support. Qualified teachers will be utilizing computerized learning systems, classroom lecture, and one-on-one instruction to conduct classes.

Older Workers

Every day older workers are either being laid-off or let go from companies for a variety of reasons. This group is finding it hard to obtain or return to work because their skills and abilities may be outdated. TRN is prepared to provide them an opportunity for re-employment through education and training. Training would provide job search, job readiness, job club, and job placement services. Other training opportunities that may be available include: customer service training, computer business training, certified nurse aid training, and others. TRN works jointly with other organizations, such as Operation Able, Goodwill Industries, Triple A for Area on Aging and the Area Agency on Aging to maximize services and activities.

Individuals with Disabilities

TRN has and is ready to service the needs of individuals with disabilities. TRN works with several employers that hire persons with disabilities. TRN has had great success in providing opportunities for this population in the areas of customer service training and computer business training. Job Search, Job Readiness training and Job Club are also available assets to assist these individuals with their job search. In addition, TRN has experienced Job Developers and placement staff who will work one-on-one with these individuals to get them employed. TRN works jointly Michigan Rehabilitation Services to coordinate activities and services.

Individuals with Cultural or Language Barriers

TRN works with many diverse populations, helping them make the transition to the customs and ways of the United States. We help them with language issues, customs, citizenship, training, and employment opportunities. TRN has an unparalleled reputation for partnering and consulting with a wide variety of community and cultural based organizations.

Language Translation

TRN has served over 4,800 individuals from diverse populations with language and cultural barriers for over 16 years. With a growing number of non-English speaking people in the United States today, there is a great need to have translators for Arabic, Spanish, and Asian populations. TRN will provide training in the English, Arabic, and Spanish languages. Once an individual has completed these courses they will have the ability to work in fields that require translation services.

ESL – English as a Second Language

The focus for the ESL student will be on reading, comprehension, communication, and vocabulary skills. The program has three components: Basic, Intermediate, and Advanced. In the first component the course is focused on the alphabet, phonetics, structure of the English Language, basic reading and writing skills. In the second component the focus is on intermediate reading and writing skills along with conversational skills. Component three will focus on the more advanced reading and writing skills and preparing the student to take the GED exam, and helping students with societal skills.

Job Readiness Training

TRN provides training in job readiness that encompasses the following areas: resume development, interviewing skills, labor market information, career exploration, work ethics, job search strategies, planning, removing barriers that hinder employment opportunities, motivational sessions, understanding what diversity means and cultural awareness.

Job Club

During job club the participant will continue with their job search strategies. Job club will focus on role playing, mock interviews, cold calling, acing the interview, finding job opportunities in the hidden job market and through networking, going on informational interviews, job fairs, and applying for jobs over the Internet.

Occupational Training

Occupational training is available through our school, Career Essentials Learning Center, and other colleges and universities. If you are looking for training we have the resources necessary to refer you to agencies that can assist you with student loans and/or financial aid funds

This program is designed to enhance or improve upon the participant’s basic literacy skills in order for the participant who is deficient and/or lacks a high school diploma to pass entry-level employment tests and/or the GED exam.

The training program is designed to focus on employer literacy. Students will refresh their math and reading skills; build proficiency in: mathematics, technology, problem solving, reading comprehension, language skills, vocabulary, oral and written communication skills, listening and team work.

All literacy classes are open entry/open exit. Instructional methods include lecture, independent study, team teaching, computer based learning and lab work. Various methods are utilized to maximize the training effectiveness and course retention

The FAE&T program serves 18–49 year old Able-Bodied Adults Without Dependents through employment and training services and a limited amount of Supportive Services.

The Resource Network provides training in the areas of Life Skills Management, Finance Management, Work Ethics, Motivational and Inspirational Workshops, support service information and referrals for items such as housing, utilities, clothing and food assistance. This program includes preparing the participant to move into unsubsidized employment and to become self-reliant.

TRN understands that all people learn at very different paces, therefore, all training sessions are open entry/open exit. TRN will continue to work with individuals until they become gainfully employed.

TRN will provide Assessment testing to measure and determine what areas the participant may need to improve upon, what barriers to employment they may have and to see if occupational training may be of benefit to them in their quest to become employed. Participants will participate in Job Search/Job Readiness workshops and Job Club where they will learn about the World of Work, Employment Expectations, Skills Identification, Applications, References and Letters of Recommendation, the Labor Market, Cold Calling/Telephone Techniques and Etiquette, Resumes, Cover and Thank you Letters, Interviewing, and how to plan and organize their job search.

TRN also offers support service counseling and case management. Case managers will work with the participant to determine their goals and objectives, to find out if they need referrals for housing, food assistance, medical needs and others.

The objective of the program is to help the participant better manage their life by obtaining the following skills:

• the ability to have a positive outlook
• the ability to manage finances
• the ability to dress for interviews
• the ability to find suitable housing
• the ability to find resources for support
• the ability to address health related issues
• the ability to address life’s complications and not fall apart
• the ability to understand their responsibilities in life and to an employer

TRN is providing job readiness training with adult education, life skills counseling, and job placement and retention services to ex-offenders being released daily who are finding no real alternatives for employment. TRN works with each parolee individually for the best opportunity for success.

TRN utilizes the JIST model of evidence-based practices as part of its overall approach to assisting parolees in making the transition back to their respective communities which enables them to sustain life on the outside.

TRN will provide literacy training, life skills coaching, job search/job readiness training, job placement assistance and follow-up and retention.

TRN’s Case Managers will work with each individual to develop an Individual Employment Plan, provide assessment testing to determine if adult education is necessary, barrier removal, referrals, and follow-up.

Parolees will learn about the world of work, employer expectations, resume development, skills identification, applications, interviewing, dressing for success, work ethics, and how to organize a job search.

Family Re-Unification

The Certified Nurse Aide training class is a designed to prepare the student to become employed in today’s medical fields. The student will learn how to provide excellent quality patient care. This course is a total of 121 hours consisting of lecture, clinical instruction and lab hours. Upon successful completion of this course, students will be eligible to take the State of Michigan Certification Exam and become employed in nursing homes, assisted living facilities and home health care. There is a great need today for people in the healthcare field. Many students will use this as a ladder to becoming an LPN, or a Registered Nurse.

Patient Care Assistant Training

The Patient Care Assistant is multi-skilled and can perform a variety of duties under the supervision of a nurse. These duties may include standard patient care services and other administrative non-professional procedures. If you care about people and their health, this course is for you. Learn to become a Patient Care Assistant and find job opportunities in hospitals, medical offices, nursing homes, rehabilitative care facilities, home care, dialysis treatment centers, and others. Upon successful completion of the Patient Care Assistant training, the student will have mastered skills in phlebotomy, EKG, and total patient care.

The total length of training is 12 weeks covering lecture, clinical internship experience, lab, and customer service skills. To enroll in this program, the student must pass a pre-entry exam and must have already satisfactory completed a Certified Nurse Aide Training program with the State of Michigan Certification awarded.

Computer Business Training

This is a 12 week basic course consisting of an introduction to computers, an introduction to the Internet, keyboarding, business math, English and language, Microsoft Word and Excel, office management, responsibility, and work ethics. Upon successful completion of this program, the student will be able to obtain employment in an office setting or any occupation requiring computer skills for any industry.

Customer Service Training

The Customer is the most important in any Industry. This program prepares the student to provide effective customer service resulting in customer satisfaction and lifelong customers. It’s about 1^st Impressions, Communications, Conflict Resolution, Staying Motivated, Being a Team Player, Managing Your Time Wisely, and Work Ethics. Every job requires good customer service. Learn what it takes to keep customers and colleagues happy and satisfied. If you’re motivated, customers will be motivated. Learn how to keep your customers forever.

This is a 3 week course, 90 hours of instruction, Monday – Friday from 9:00 a.m. – 3:30 p.m

Teacher, provides assessment and evaluation of the participant’s basic academic skills (reading & math), and when appropriate develops, designs, and implements a basic academic skills remediation curriculum, integrating their Individual Service Strategy (ISS) career recommendations. Administers tests such as the Test of Adult Basic Education (TABE), Comprehensive Adult Student Assessment System (CASAS), Differential Aptitude Test (DAT), and APTICOM to evaluate the grade level, strengths, abilities, interests, talents, limitations, and barriers of participants. Designs and presents exciting and informative participant centered training sessions. Provides instruction in rudimentary computer skills. Maintains detailed records on participant attendance, participation, academic progress, and special needs. Works cooperatively with case managers, job developers, instructors, and trainers to assist the participant in becoming financially independent members of society. Provides either individual or group instruction in basic reading and math remediation. Administers pre- and post tests to determine the progress of participants enrolled in the class. Uses a variety of teaching methods including audio/visual aids, handouts, other materials, and lectures to deliver effective classroom instruction and to promote participation. Teachers must possess strong written and verbal communication skills. High level of interpersonal skills for interacting with participants, educational personnel, and potential employers. Experience with teaching in a multiple task classroom. Experience with federal, state, and local government programs and officials. PC software application experience in computer aided instruction, word processing, spreadsheets, database, and presentation/graphics programs.

Recruiter, plans and directs activities for outreach and recruitment of employers and participants for program services. Provides group or individual orientations and certifications. Builds and maintains working relationships with area employers, schools, and community organizations to understand their needs and their job requirements. Participates as a member of the team; working cooperatively with case managers, teachers and trainers to assist participants in obtaining gainful employment. Develops marketing strategies based on the company’s established policies and procedures and the nature of the market. Explains certification and orientation requirements to participants, and provides overview of company services and benefits. May provide off-site Intake services as part of a unit team in educational institutions, human services facilities, and/or other agencies. Represents the company before neighborhood groups to establish communication and rapport between persons in the community and the company, to facilitate outreach and recruitment, to publicize company services available, and to assist in resolving problems facing employers and participants. Follows up with contacts and submits reports of activities; maintains files and records of activities to provide access and retrieval of data. High level of interpersonal skills; ability to work with diversified groups of people and all levels of staff. Strong oral and written communication skills. Past experience working with state and federally funded programs. Maintains a current knowledge of all federal, state, and local government rules and regulations. Computer experience using various software applications: word processing, spreadsheets, databases, and the Internet.

Mentor/Job Coach, provides one-on-one support to participants in all areas of their environment: family, school and community. Assists participants in developing goals and objectives to help them achieve their potential. Collaborates with case managers, counselors, and community resources to assist participants in meeting their needs, expanding their talents, abilities, and interests, and setting and reaching their goals of employment. A team player with the ability to communicate and work effectively with employers, adults and youth, families, community resources and staff. Excellent verbal and written skills. Experience with federal, state and local rules and regulations. PC skills include Windows based data entry and word processing. Experience in exploring and presenting information and resources. Excellent follow-up skills with employers and participants.

Trainer, will provide assessment and evaluation of participant’s strengths, abilities, interests, talents, limitations, and barriers, integrating their Individual Service Strategy (ISS) career recommendations. Develops, designs, and presents exciting and informative customer centered workshops and training sessions. Prepares participant for life on the job and gives the participant the necessary tools to conduct a successful job search and retain employment. Motivates participant to continue in their job quest despite continual rejections and/or setbacks. Participates as a team member working cooperatively with case mangers, job developers, counselors, teachers, outside agencies, etc. to assist participants in securing unsubsidized gainful employment. Trainers must possess strong written and verbal communication skills with a high level of interpersonal skills for working with customers, community organizations, other agencies, and potential employers. Experienced in presenting quality employment and training workshops. Knowledge of federal, state, and local rules and regulations. Experience using several computer software applications including: MS Word, WordPerfect, Excel, PowerPoint, Job Matching, Resume Writing, MOIS, and the Internet for job search activities.

Tutor, Tutors will tutor participants in academic subjects, such as Literature and the Arts, Math, Science, Social Studies, and Writing Skills. This may be accomplished in a group setting and/or one on one and will include adapting curriculum to meet the participant’s needs. Will provide assistance to the teacher in preparing individualize plans for tutoring participants. Tutor’s will evaluate and monitor the student’s progress. Will also maintain detailed records on participant’s participation, special needs, and academic progress. Adapts curriculum to meet the participant’s needs. Familiar with standard concepts, practices, and procedures of teaching basic literacy skills and GED preparation. Relies on experience and judgment to reach company and participant’s goals for successful completion of the programs. Works under general supervision. Excellent verbal and written communication skills. Should possess a high level of interpersonal skills for interacting with participants and educational personnel. Experience in various academic subjects. Experience with federal, state, and local government programs and officials. PC software application experience in computer aided instruction, word processing, spreadsheets, database, and presentation/graphics programs.

Job Developer, Participant and Employer Outreach and Recruitment; contacting employers to secure job opportunities for all participants. Maintains records and job order book for participants to access while seeking work. Builds and maintains working relationships with area employers toward understanding their needs and their job requirements. Presents Job Readiness/Job Club Training workshops encompassing interviewing techniques, cold calling, networking, resume completion, dressing for success, work ethics, etc. Knowledge of state and federal funded programs rules and regulations. Participates as a member of the team; working cooperatively with case managers, teachers and trainers to assist participants in obtaining gainful employment.

Job Placement Specialist, Builds working relationships with area employers; contacting them either by phone or in person to locate job openings for all participants. Maintains detailed records and continuously updates job file for participants to access while seeking work. Matches job applicants / participants to employers according to their skills, abilities, and interests and the needs of the employer. Participates as a member of the team; working cooperatively with case managers, job developers, and job club instructors to assist in placing participants into unsubsidized employment. Assesses and counsels participants regarding employment opportunities. Presents Employment and Training Workshops. Knowledge of state and federal funded programs rules and regulations as they pertain to any particular grant program.

Case Manager, Participant outreach and recruitment. Provides general and individual orientation to program participants including assessment and support of all participants. Collects, organizes, and analyzes information for participants. Assists participants in developing goals and objectives to help them achieve independence. Collaborates with Job Developers and Trainers to assist participants in finding unsubsidized employment. Knowledge of all WIA/WF/FAE&T and other grant program rules and regulations. Ability to work effectively with other organizations and government agencies. Experienced in administering assessment instruments, and giving group presentations or workshops. Excellent follow-up skills.

Program Assistant, Performs case management activities such as resume development, helping participants enter their resume/application on the Internet, tracking participant attendance, data entry, developing reports, written information to participants, making phone calls to participants regarding program. Assists with retention. Assists participants with faxing of resumes, letters, etc. May assist with orientations when needed Provides clerical duties and program support to all staff. Maintains all program activity sign-in sheets in binders. Makes a copy of sign-in sheets and files copies in the appropriate participant file. Maintains resource information for program participants and replenishes materials on a regular basis. Maintains lobby area and phone bank, assuring these areas are kept clean and safe.

Clerical, Provides telephone support and performs other clerical tasks. This position also provides program support to all staff which may include filing, data entry, correspondence, etc. May assist in providing general orientation to program participants which includes intake; completing enrollment paperwork and collecting required back-up documents to be copied and placed in the participant file. Maintains all mailing lists of participants and employers and is responsible for the preparation and processing of specific mailings. Assists program participants with photocopying, faxing of resumes, letters, etc. Experienced in office machines; copier, facsimile, 10-key adding machine, postage meter, multi-line phone systems, etc. Experience in data input. Good spelling and vocabulary skills.

**Please check web site for availability of job openings periodically.

transition for a better family life.

TRN is equipped and prepared to address the educational and training needs of the Iraqi population, who are unemployed or under employed with cultural and language barriers. It is important that we understand this population and for them to understand us. Through diverse educational training we become better equipped to serve and understand the needs of all members of this society.

TRN will have tutoring assistance available for participants who are having difficulty in math and reading or generally just keeping up with work assignments. Mentors will be provided for guidance, counseling and to make referrals for additional support. Qualified teachers will be utilizing computerized learning systems, classroom lecture, and one-on-one instruction to conduct classes.

Language Translation

TRN has served over 4,800 individuals from diverse populations with language and cultural barriers for over 16 years. For over ten years, TRN has had staff members fluent in Arabic and Chaldean. In the United States today, there is a growing need to have translators and Iraqi speaking individuals. TRN will provide training in the English language and Iraqi dialects. Once an individual has completed these courses they will have the ability to work in fields that require translation services.

Role Play

Role playing is a very important aspect in breaking the barriers of communication between different Iraqi communities. The student will learn about Iraqi customs, family traditions, languages, religions, and adapting into their civilization. This will enable the student to be able to fit in, understand their environment, and relate to people without being offensive. Through practice exercises, the student will learn how to handle and identify difficult situations, about the different types of leadership, and communication through appropriate channels within the family unit in order not to be offensive. The student will then be able to help facilitate in the teaching of these aspects of Iraqi life to others.

ESL – English as a Second Language

The focus for the ESL student will be on reading, comprehension, communication, and vocabulary skills. The program has three components: Basic, Intermediate, and Advanced. In the first component the course is focused on the alphabet, phonetics, structure of the English Language, basic reading and writing skills. In the second component the focus is on intermediate reading and writing skills along with conversational skills. Component three will focus on the more advanced reading and writing skills and preparing the student to take the GED exam, and helping students with societal skills.

Job Readiness Training

TRN provides training in job readiness that encompasses the following areas: resume development, interviewing skills, labor market information, career exploration, work ethics, job search strategies, planning, removing barriers that hinder employment opportunities, motivational sessions, understanding what diversity means and cultural awareness.

Job Club

During job club the participant will continue with their job search strategies. Job club will focus on role playing, mock interviews, cold calling, acing the interview, finding job opportunities in the hidden job market and through networking, going on informational interviews, job fairs, and applying for jobs over the Internet.

Occupational Training

Occupational training is available through our school, Career Essentials Learning Center, and other colleges and universities. If you are looking for training we have the resources necessary to refer you to agencies that can assist you with student loans and/or financial aid funds.